Privacy Policy
Effective Date: 1st Jan 2025
At MeloMe, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your privacy.
1. Information We Collect
We collect some personal and non-personal information to provide you with a seamless experience.
Personal Information:
- Name and email address.
- Shipping and billing addresses.
- We do not store payment details as payments are processed securely via PayPal.
- No account credentials are stored; login is processed securely via OAuth providers or email links.
Non-Personal Information:
- Usage statistics and preferences related to your interaction with the site.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Process Orders: Personal information is used to fulfill purchases and deliver products.
- To Customize Experiences: Preferences help personalize content, including music and stories.
- Communication: Contact information is used for updates, marketing emails (if opted in), and notifications.
- Improve Services: Non-personal data helps analyze website usage and improve functionality.
3. How We Protect Your Information
- Encryption: All payment information is encrypted and processed via PayPal secure gateways.
- Data Retention: Personal data is retained only as long as necessary.
- Third-Party Access: No sale or sharing of personal information, except as required for order fulfillment.
4. Cookies and Tracking Technologies
We use cookies to:
- Enhance website performance and functionality.
- Remember user preferences and account settings.
You can disable cookies via your browser settings, but some website features may not function properly.
5. Your Data Rights
You have the following rights concerning your personal data:
- Access and Correction: You can request a copy of your personal information and correct any inaccuracies.
- Deletion: You can request that we delete your personal data where applicable by law.
- Marketing Preferences: You may opt out of marketing emails by clicking the unsubscribe link in any email or by adjusting your account settings.
To exercise any of these rights, please contact us at melome.uk@gmail.com.
6. Third-Party Services and Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any third-party services you engage with.
7. Children's Privacy
Our products are intended for parents, and we do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: melome.uk@gmail.com