Privacy Policy
Effective Date: 1st Jan 2024
At MeloMe, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your privacy.
1. Information We Collect
We collect some personal and non-personal information to provide you with a seamless experience. The types of information we may collect include:
Personal Information:
- Name and email address.
- Shipping and billing addresses.
- We do not store any payment details as payments are processed securely via PayPal.
- We do not store any Account credentials as login is processed securely via OAuth providers or via email links.
Non-Personal Information:
- Usage statistics and preferences related to your interaction with the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: Personal information is used to fulfill your purchases and deliver products.
- To Customize Experiences: Your preferences and interactions help us personalize content, including personalized stories and music.
- Communication: We use your contact information to send order updates, marketing emails (if opted in), and notifications about new products or features.
- Improve Services: Non-personal information helps us analyze website usage and improve functionality.
3. How We Protect Your Information
We take data security seriously and implement several measures to protect your personal information:
- Encryption: All payment information is encrypted and processed through PayPal secure gateways.
- Data Retention: We retain personal data only as long as necessary to fulfill the purposes for which it was collected.
- Third-Party Access: We do not sell or share your personal information, except as needed to fulfill your orders (e.g., shipping companies) or as required by law.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance website performance and functionality.
- Remember your preferences and account settings.
You can choose to disable cookies via your browser settings; however, some website features may not function properly if cookies are disabled.
5. Your Data Rights
You have the following rights concerning your personal data:
- Access and Correction: You can request a copy of your personal information and correct any inaccuracies.
- Deletion: You can request that we delete your personal data where applicable by law.
- Marketing Preferences: You may opt out of marketing emails by clicking the unsubscribe link in any email or by adjusting your account settings.
To exercise any of these rights, please contact us at melome.uk@gmail.com.
6. Third-Party Services and Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any third-party services you engage with.
7. Children’s Privacy
Our products are intended for parents, and we do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: melome.uk@gmail.com